FAQ

Frequently Asked Question

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What is ApricotMaps?

Apricot Maps is a visual directory tool that integrates with your Wild Apricot database to display members on an interactive, searchable map or custom directory. It helps members and visitors locate nearby contacts, service providers, or chapter groups based on location.

Do I need to be a Wild Apricot user to use ApricotMaps?

Yes. Apricot Maps is designed specifically for organisations that use Wild Apricot as their membership management platform. It pulls live data from your Wild Apricot account via API.

How does ApricotMaps handle my members’ personal data?

Only the fields you choose to display are shown publicly. You control which members appear, what details are visible, and how addresses are handled. All data is securely transferred via the Wild Apricot API.

Can I customize the look and feel of the map or directory?

Absolutely. You can adjust layout styles, and integrate your own CSS. We can also build you a custom look and feel.

Can I change or add additional search fields, or display additional fields?

Yes, get in contact with us and we can build you a custom directory anyway you like.

My members have multiple locations, can they all be listed?

Yes! You can configure the map or directory to list each location as separate entries.

Can I have multiple directories with different memebrs?

Yes, please get in contact with us to set this up.

What happens if a member's address is invalid or incomplete?

ApricotMaps automatically detects invalid or unlocatable addresses and flags them in your dashboard. This allows administrators to review and clean up the data easily.

Can I embed ApricotMaps on my own website?

Yes. You can embed it on your own site, whether you're on Wild Apricot, WordPress, or another CMS.

Is ApricotMaps mobile-friendly?

Yes. ApricotMaps is fully responsive and works seamlessly across desktops, tablets, and smartphones.

How often is the data updated?

The ApricotMaps pulls real-time data directly from your Wild Apricot account. Any updates you make to your member profiles are reflected on the map within minutes.

What support is included with my subscription?

Your subscription includes email-based support, bug fixes, and regular updates to ensure compatibility with Wild Apricot API changes and evolving browser standards.

Can I filter members by membership level or other custom fields?

Yes. You can configure the directory to filter by membership levels, custom profile fields, or geographic radius, allowing users to narrow results easily.